Privacy Policy

1. Introduction

At xprodz, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from xprodz.vikas-group.in (the "Site").

2. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect order information from you, including:

• Personal Details: Name, billing address, shipping address.
• Contact Information: Email address and phone number.
• Payment Information: Credit card numbers or other payment details (processed securely via our encrypted payment gateways like Stripe/Razorpay).

3. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your order or inquiries.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our Ayurvedic products and wellness kits.

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store, and secure payment gateways to process your transactions. We also share information with our delivery and logistics partners to ensure your wellness products reach you safely.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Data Retention & Security

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement robust, industry-standard encryption and security measures to protect your personal data during transmission and once received.

6. Your Rights

If you are a resident of certain territories, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information to improve your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Policy.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by visiting our Contact Us page.